The presentation would be centered on a tool developed by the University of Florence, within the LINKS-HORIZON project, called The Including Citizens Handbook. It is designed as a document created for DMOs on how to strenghten the links with the community before, during, and after the occurrence of a disaster (both natural and human made). As a part of the Handbook, a section dedicated to the mobilization of citizens during an hazard has been develped, with a twofold aim: to instruct DMOs on what physical mobility actually means, as well as to provide practical guidelines on how to effectively communicate with people, including groups with vulnerability profiles.

Camilla Froio, Olga Nardini
University of Florence, Italy

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ID Abstract: 95